Privacy policy

SOCK SPARK LLC operates SOCK SPARK HOME at socksparkhome.com. This policy explains how we handle personal information when you browse our store, place an order, or contact us.

Information We Collect

We collect the information needed to serve you, including your name, email address, phone number, billing and shipping addresses, order details, and messages you send us. The store also collects device and usage information, such as IP address, browser information, and cookie data. If you choose to create an account or subscribe to marketing emails, we record the information and preferences needed for those services.

Payments are handled through the payment options shown at checkout. We do not directly store complete payment-card numbers.

How We Use Information

We use personal information to process payments and orders, arrange delivery through REKO Direct and shipping carriers, handle returns and exchanges, respond to questions, maintain store security, prevent fraud, and meet recordkeeping obligations. We send marketing emails only to customers who subscribe; each marketing email includes an unsubscribe option.

Who Receives Information

We share the information needed to provide these services with Shopify, payment providers, REKO Direct, shipping carriers, and providers that support our store and security. We also disclose information when required by law.

Our store is hosted by Shopify. For details about Shopify’s handling of customer information and privacy choices, please read the Shopify Consumer Privacy Policy.

Cookies and Your Choices

Cookies support store functions and help us understand how the site is used. Please read our Cookie Policy for details and available controls. You can also manage cookies through your browser settings.

You can unsubscribe from marketing emails at any time. To ask about access to, correction of, or deletion of your personal information, please contact us. We will review your request under applicable law and may need to verify your identity.

Retention and Security

We keep information for the time needed to manage orders, customer service, returns, security, and applicable business records. We use safeguards to protect the information we handle.

Contact

SOCK SPARK LLC
217 Broad St, Warrensburg, MO 64093-2344, United States
Email: support@socksparkhome.com
Phone: +1 (717) 331-0364