Privacy policy
Scope
This Privacy Policy explains how SOCK SPARK LLC, doing business as SOCK SPARK HOME, collects, uses, discloses, and protects personal information when you visit https://socksparkhome.com, make a purchase, contact us, or otherwise use our services.
Personal Information We Collect
Contact information, such as name, billing address, shipping address, email address, and telephone number.
Order and transaction information, including products purchased, order history, payment status, returns, and customer-service communications.
Payment information processed by our payment providers. We do not directly store full payment-card numbers.
Account information, if you choose to create a customer account.
Device and usage information, such as IP address, browser type, device identifiers, cookie data, and interactions with the store.
Marketing preferences, including whether you choose to receive promotional email.
How We Use Personal Information
Process payments, fulfill orders, provide tracking, and manage returns or exchanges.
Operate, maintain, secure, and improve the store and customer experience.
Respond to questions and provide customer support.
Detect fraud, abuse, security incidents, and violations of our terms.
Comply with legal, tax, accounting, and regulatory obligations.
Send marketing communications only where permitted and subject to your choices.
How We Disclose Information
We may disclose personal information to service providers that help us operate the store, including our ecommerce platform, payment processors, shipping carriers, hosting providers, fraud-prevention providers, customer-support providers, and professional advisers. We may also disclose information when required by law, to protect rights and safety, or in connection with a business transaction.
We do not disclose personal information to third parties for money. Some privacy laws may define certain advertising or measurement activities as a sale, sharing, or targeted advertising. Where those laws apply, you may exercise the choices described below.
Cookies and Similar Technologies
We use cookies and similar technologies for essential store functions, security, checkout, customer preferences, performance measurement, and, where enabled, advertising. You can manage nonessential cookies through available consent controls or browser settings. Blocking essential cookies may prevent parts of the store from working.
Customer Accounts and Marketing
You may shop as a guest or choose to create an account where available. Creating an account is optional. Marketing email enrollment is voluntary. You may unsubscribe using the link in a marketing message or by contacting support@socksparkhome.com. Transactional messages about orders and customer service are not marketing messages.
Data Retention
We retain personal information only as long as reasonably necessary for the purposes described in this policy, including order fulfillment, warranty and dispute handling, fraud prevention, and legal, tax, and accounting requirements. Retention periods vary by record type.
Security
We use reasonable administrative, technical, and organizational safeguards. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on where you live and whether a particular state privacy law applies to us, you may have rights to request access, correction, deletion, or portability of personal information, and to opt out of certain sales, sharing, targeted advertising, or profiling. You may also have the right to appeal a denied request and to be free from unlawful discrimination for exercising privacy rights.
To submit a privacy request, email support@socksparkhome.com with the subject line 'Privacy Request' or call +1 (717) 331-0364. We may verify your identity before completing a request. An authorized agent may submit a request where permitted by law.
Children
Our store is intended for a general adult audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this policy to reflect operational, legal, or regulatory changes. The revised version will be posted with a new last-updated date.
Contact Us
SOCK SPARK LLC
217 Broad St, Warrensburg, MO 64093-2344, United States
Email: support@socksparkhome.com
Phone: +1 (717) 331-0364
Hours: Monday-Friday, 10:00 AM-6:00 PM Eastern Time (ET)