Shipping policy
Shipping Area
We ship only to physical street addresses within the contiguous United States. We do not ship to Alaska, Hawaii, Puerto Rico, other U.S. territories, PO Boxes, or APO/FPO/DPO military addresses. We do not offer international shipping.
Shipping Cost
Standard shipping is free for all eligible orders. We do not impose a minimum purchase requirement for free standard shipping.
Order Processing
Orders are normally processed within 1-2 business days after payment authorization. Business days are Monday through Friday, excluding U.S. federal holidays. Orders placed after business hours, on weekends, or on holidays begin processing on the next business day.
Estimated Delivery
Estimated transit time is 3-7 business days after dispatch. The typical total time from order placement to delivery is therefore approximately 4-9 business days, excluding weekends and holidays.
Delivery dates are estimates, not guarantees. Severe weather, carrier disruptions, high-volume periods, incorrect addresses, or events outside our reasonable control may cause delays.
Carriers and Tracking
We may use USPS, UPS, or FedEx, depending on the package size, destination, and service availability. A tracking number is sent by email when the order ships. Tracking may take up to 48 hours to display movement.
Address Accuracy
Customers are responsible for providing a complete deliverable address. Contact support@socksparkhome.com immediately if an address needs correction. We cannot guarantee changes after processing or shipment. Additional costs caused by an incorrect address may be the customer's responsibility where permitted by law.
Split Shipments
An order may arrive in more than one package. If so, tracking information may be provided for each package at no additional standard-shipping charge.
Lost, Damaged, or Missing Deliveries
If tracking shows no movement for an unusual period, a package is damaged, or the order is marked delivered but cannot be located, contact support@socksparkhome.com promptly. We will work with the carrier and provide an appropriate solution based on the circumstances.
Shipping Origin and Contact
Orders ship from our U.S. location associated with 217 Broad St, Warrensburg, MO 64093-2344, United States.
Email: support@socksparkhome.com | Phone: +1 (717) 331-0364 | Hours: Monday-Friday, 10:00 AM-6:00 PM Eastern Time (ET)