Cancellation Policy

Have a question about a product or your order? Send us a message and our customer service team will assist you.

Before Shipment

You may request cancellation before the order has shipped by contacting support@socksparkhome.com or +1 (717) 331-0364 as soon as possible. Include your order number and the email used at checkout.

Cancellation Confirmation

A cancellation is effective only after we confirm it. Because processing can begin quickly, we cannot guarantee that every request will be completed before shipment.

After Shipment

After an order ships, it cannot be canceled. You may request a return after delivery under our Refund and Return Policy.

Refund for Canceled Orders

If an eligible paid order is canceled before shipment, the refund is issued to the original payment method. Financial institutions may require additional time to post the credit.

Merchant Cancellation

We may cancel an order because of payment failure, suspected fraud, inventory error, pricing error, shipping restrictions, or another legitimate reason. If we cancel a paid order, we will refund the amount charged.