Warranty Policy

Have a question about a product or your order? Send us a message and our customer service team will assist you.

No Additional Commercial Warranty

SOCK SPARK HOME does not provide an additional commercial warranty beyond rights and remedies that apply under law and the commitments stated in our Refund and Return Policy.

Damaged or Defective Products

If a product arrives damaged, defective, incorrect, or incomplete, contact support@socksparkhome.com promptly with your order number and photographs. We will review the issue and provide an appropriate replacement, exchange, or refund.

Assembly and Use

Furniture must be assembled, installed, anchored, placed, and used according to the instructions supplied with the product. Keep all hardware and follow warnings. Do not rely on an unverified load capacity or use a product for a purpose not described in its instructions.

Limitations

Damage caused by misuse, improper assembly, unauthorized modification, accidents, neglect, abnormal conditions, or ordinary wear is not treated as an arrival defect. This does not limit rights that cannot legally be excluded.